Troubleshooting Automation Equipment

Equipment that is down or isn’t working as expected is an expensive issue. Large distributed systems are often made up of many unique subsystems, equipment from different manufacturers, and many different communication protocols. When an issue arises, it can be hard to know where to start.

We’ve made it our business to grow a broad understanding of industrial automation technologies at large which allows us to dive into your system and trace a problem all the way back to its root cause. Our experience ranges from the highest-level MES systems to the lowest-level embedded devices. That means you don’t have to find five different engineers to debug your problem.

We offer:

  • Fast response times
  • Onsite support
  • Remote support
  • Maintenance
  • Support for foreign-built machines
  • Communicating with vendors
  • Documentation
  • Training
  • Recommendations for improvement
  • Safety evaluation